Privacy Policy

This legal text provides details on how we collect and process your personal data through the use of our website zynodigital.com, including any information you may provide through the site when purchasing a product, signing up for our newsletter, or submitting your details via the designated form.

By providing your data, you confirm that our services are not available to those who are legally prohibited from giving consent. Therefore, when you submit the forms, you guarantee that you have the legal capacity to do so.

Below, we provide information about the data protection policy of: ZynoDigital OÜ

1. Data Controller

Contact details of the controller:

ZynoDigital OÜ, NIF: 16732076, registered address: Sepapaja tn 6, phone: 602665544, email: privacy(at)zynodigital.com

2. What Data Do We Collect?

The General Data Protection Regulation defines personal data as any information about an identified or identifiable individual, i.e., any information capable of identifying a person. This does not include anonymous or percentage-based data.

Any personal data collected directly from the user will be treated confidentially and included in the relevant processing activities owned by ZynoDigital OÜ.

On our website, we may process the following types of personal data:

• Identity data: name, surname, and tax ID.
• Contact data: email, phone number, billing address.
• Profile data: password.
• Marketing and communication data: preferences for receiving marketing communications and preferred contact methods.

We do not collect any special categories of personal data (such as ethnic or racial origin, political opinions, religious or philosophical beliefs, union membership, health data, genetic or biometric data).

If you are legally required or contractually obligated to provide personal data and you refuse, we may not be able to proceed with the contract or provide the service. You must inform us in such cases.

3. How Do We Collect Your Personal Data?

We collect personal data through the following methods:

• Through our website form, email, phone, or postal mail, when you:
  • Request information about our products or services
  • Purchase our products
  • Subscribe to any of our services or publications
  • Submit feedback or comments

To ensure the quality of our website, we reserve the right to reject any registration request or suspend/cancel a previously accepted registration if we believe it does not meet the requirements or violates laws or rules. We will try to provide reasons, but are not obligated to do so in all cases.

• Through technology or automated interactions: we may automatically collect technical data about your device, browsing actions, and usage patterns via cookies or similar technologies. For more information, see our cookie policy.
• Through third parties:
  • Google: analytics or search data, processed outside the European Union.

4. Purpose and Legal Basis for Data Use

The most common uses of your personal data are:

• To formalize a contract between ZynoDigital OÜ and you
• When you consent to the processing of your data
• To comply with a legal or regulatory obligation
• When necessary for our legitimate interests or those of a third party

You may revoke your consent at any time by emailing privacy(at)zynodigital.com or using the rights described later.

Below is a table explaining how we use your personal data, the legal basis, and the type of data processed. If you need more details, you can contact us at privacy(at)zynodigital.com.

Form	Purpose	Type of Data	Legal Basis
Contact	Managing contacts and information requests via the website	– Name – Email – Phone	Consent (Art. 6.1.a GDPR) Pre-contractual measures (Art. 6.1.b GDPR) Legitimate interest (Art. 6.1.f GDPR)
Newsletter	Managing data to send information about our services and promotions	– Name – Email	Consent (Art. 6.1.a GDPR) Pre-contractual measures (Art. 6.1.b GDPR) Legitimate interest (Art. 6.1.f GDPR)

Commercial communications: you will only receive communications if:

• You requested information or contracted a service
• You provided your data and accepted the relevant checkbox in our form
• You have not opted out of communications

We request your express consent before sending communications. You may opt out at any time by emailing privacy(at)zynodigital.com

If you opt out, your data will still be stored to meet legal obligations from previous contracts.

Purpose: we only use your data for the purposes it was collected for unless we reasonably need to use it for another compatible purpose, in which case we will inform you.

5. How long will we retain your data?

We will retain your data for as long as necessary to fulfill the purpose for which it was collected and to determine any potential liabilities arising from that purpose and the data processing. The relevant regulations regarding data retention periods will apply accordingly.

Data of email or form subscribers: From the moment the user subscribes until they unsubscribe.

6. Minors

ZynoDigital OÜ does not authorize individuals under the age of 14 to provide their personal data through the means provided on this website (completion of web forms to request services, contact, or by sending emails). Therefore, individuals who submit personal data using these means formally declare that they are over 14 years of age, and ZynoDigital OÜ is exempt from any liability for non-compliance with this requirement.

If your child, who is under the age limit, has provided personal information to ZynoDigital OÜ, please contact us to request the exercise of applicable rights.

In cases where the services offered by ZynoDigital OÜ are intended for children under 14, appropriate measures will be implemented to obtain the consent of parents or legal guardians.

7. Exercising Data Protection Rights

How can these rights be exercised? Users may send a communication to the registered address of ZynoDigital OÜ or to the email address privacy(at)zynodigital.com, including in both cases a copy of their ID card or similar identification document, to request the exercise of the following rights:

• Access to your personal data: you may ask ZynoDigital OÜ if your personal data is being used.
• Request correction if data is incorrect, or exercise your right to be forgotten.
• Request the restriction of processing: in this case, the data will only be retained by ZynoDigital OÜ for the purpose of handling or defending claims.
• Object to the processing of your data: ZynoDigital OÜ will cease to process the data as requested, unless there are legitimate reasons or the processing is necessary for the exercise or defense of possible claims.
• Data portability: if you wish for your data to be handled by another company, ZynoDigital OÜ will facilitate the transfer of your data to the new controller.

You can use the forms provided by the Spanish Data Protection Agency to exercise these rights: Here

File a complaint with the AEPD: If you believe there is a problem with the way ZynoDigital OÜ is handling your data, you may file a complaint with the relevant supervisory authority, in Spain: Spanish Data Protection Agency.

We may request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to anyone who has no right to receive it.

We will handle all requests within the legal deadline of one month. However, it may take longer if your request is particularly complex. In this case, we will notify you and keep you updated.

8. Data Disclosure: Service Provision

In the course of our work, we may need assistance from third parties, who will only process the data to provide the contracted service and with whom we have agreements in place to ensure your rights:

• Service providers offering IT system administration and technology services.
• Professional advisers including lawyers, auditors, and insurers providing banking, legal, insurance, and accounting consultancy services.

All data processors to whom we transfer your data will respect the security of your personal data and will handle it in accordance with the GDPR.

We only allow those processors to process your data for specific purposes and in accordance with our instructions. However, you may request a list of these service providers by contacting us at privacy(at)zynodigital.com in accordance with our transparency policy.

9. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, accessed in an unauthorized manner, altered, or disclosed. Additionally, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a legitimate business need to know such data. They will only process your personal data under our instructions and are subject to a duty of confidentiality.

We have implemented procedures to deal with any suspected personal data breach and will notify you and the supervisory authority where legally required, as set out in Articles 33 and 34 of the GDPR.